FAQ
Find your answers here
1. What products do you offer?
We offer custom-designed mugs, t-shirts, hoodies, hats, and more. New designs are added regularly!
2. Can I request a custom design?
Absolutely! We love creating unique pieces. Just contact us with your idea, and we’ll work with you to bring it to life.
3. How long does it take to receive my order?
Processing usually takes 2–5 business days. Shipping times vary depending on your location.
4. Do you ship internationally?
Yes! We offer international shipping. Rates and delivery times will be calculated at checkout.
5. How should I care for my custom apparel?
Wash inside out with cold water and hang dry when possible to preserve the design.
6. Where can I contact you for help or custom requests?
You can reach us via email or through the contact form on our website. We’re always happy to help!
Couldn't find your answers?
If you weren’t able to find the information you needed in our FAQ section, please don’t hesitate to reach out. Our dedicated support team is always happy to assist you with any questions, concerns, or special requests you may have. At Sophielle.co, we’re committed to providing a smooth and thoughtful experience, and we’re here to ensure you feel fully supported every step of the way.